Return PolicyAll sales are final. There are no returns or exchanges. Exchanges may be provided in the event an item is damaged upon delivery but only for the same model. There are no model or color changes. All damages or claims must be reported within 48 hours of delivery with photo documentation and are for manufacturer's defects only. Deal Decor reserves the right to repair or replace depending on the individual circumstance. If an item is missing such as hardware, Deal Decor reserves the right to mail directly to the customers home or allow the customer to pickup at the warehouse for a faster return if the customer prefers. In the event a replacement is necessary, customer must have the packaging or an exchange will not be granted.
The following examples are not manufacturer’s defects:
- Colors may vary slightly from the photo because of photography and printing tolerances.
- Foam will soften slightly.
- Sizes are stated in U.S. standard measurements while the actual sizes are manufactured using the metric system. Therefore the sizes may vary slightly.
- Dissatisfaction due to buyer’s remorse.
- Improper maintenance or improper use resulting in damage.
- Any product modifications not authorized by Deal Decor.
- Floor samples or products designated "AS IS" at the time of purchase
- Minor variations or differences between floor samples or printed illustrations and your furniture
- Furniture used for commercial, institutional or rental use.
- Normal wear and tear.
- Damages incurred during transportation.
- Damages incurred during assembling or maintenance.
- Damages incurred by accidents or abuse.
**ALL DEPOSITS AND/OR PAYMENTS ARE NON-REFUNDABLE!!!**